Nowadays, AI technology is widely adopted, even in large organizations, to address various internal issues across multiple functions, including marketing, services, production, research and development (R&D), accounting and finance, and many more. Organizations increasingly recognize the benefits of AI in creating value for businesses, both directly and indirectly.
Here is an example of a successful application of AI to address internal issues from our client in the telecommunications industry:
Due to the continuously increasing demand for telecommunication services, network service providers must accelerate the development of their networks to meet user demands. A crucial aspect of this development is ensuring the stability of the network system, enabling efficient and reliable service.
The main challenge for improving network stability for telecommunications companies is real-time network usage analysis to detect anomalies in network signals and promptly address them. The goal is to prevent network failures and enhance the network’s service efficiency and stability for customers.
How We Have Helped
To meet the client’s need for network stability, G-Able implemented an advanced on-premise data analytics solution, designed to provide comprehensive, client-specific analysis:
- Real-Time Data Analysis: Detect network usage anomalies every 5 seconds to alert the engineering team to monitor and analyze the situation promptly.
- End-to-End Advanced Analytics: Utilize comprehensive advanced analytics, from data integration and processing to machine learning model implementation (ML model pipeline).
- Dedicated Data Science Expertise: We deployed data scientists to develop machine learning (ML) models tailored to meet the specific business objectives of the telecom company. This includes applying ML models for anomaly detection and establishing monitoring methods to track and detect model drift and data drift.
Impactful Outcomes
The deployment of this anomaly detection system marked a significant advancement in network management for the telecom company. It enabled a more proactive approach to network maintenance, reducing downtime and ensuring consistently high-quality service. The solutions provided by G-Able stand as a testament to the power of technology in transforming the telecommunications industry, enhancing reliability, and improving service efficiency.